Conflict and Ethical Behavior

Weekly Discussions: Each part must be at least 250 words

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Part   1: Conflict

In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process? Use references to support your findings. 


Part 2: Ethical Behavior

In a 250-300 word response, relate an organizational example of the use or lack of use of ethical standards in management communications. The example may be from your own workplace or from a business situation with which you are familiar. Support your answer by indicating why you believe it is an example of communicating in an ethical manner and why you believe the decision was made to communicate in the particular manner. Use references to validate your analysis.

Required Resources:


Baack, D. (2012). Management communication [Electronic version]. Retrieved from

· Chapter 7 – attached

· Chapter 8 – attached


Wiedmer, T. L. (2010). Workplace bullying: Costly and preventable. Delta Kappa Gamma Bulletin, 77(2), 35-41. Retrieved from the ProQuest database.

· This article will assist you in The Impact of Workplace Bullying assignment this week.  

Recommended Resource


Real Arts Media (Writer &Producer). (2011). Managing conflict resolution. [Video file]. Retrieved from

· This video presents strategies for managing conflict resolution at work. It may assist you in the Conflict discussion this week. 


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